Support

A real human answers.

Get in touch

Email support@gettopline.app and we'll reply within 24 hours.

How do I cancel? Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Topline → Cancel.
How do I delete my data? In the app: Settings → Delete account. It removes every score from our database and wipes photos from your device, immediately.
Where are my photos stored? Only on your device. They are sent for analysis in real time and never stored on our servers.
Why can I only scan once a month for free? Hair changes over months, not days. A monthly cadence keeps every score comparable — it's what makes the number mean something.